Welcome To Electric Fireplace City
We are electric fireplaces and ethanol fireplaces specialists. We are passionate about the products we sell, whether it be electric fireplaces, ethanol fireplaces, ethanol burners, outdoor ethanol bbq's, outdoor fire pits, and fireplace accessories. We are also very passionate about our customers. Our goal is to be the most customer-centric brand in the electric fireplace market. Our customers apartment or condo owners, manufactured home owners, town home owners, even architects and general contractors working with home owners or business owners seeking to achieve the same ambiance and heating benefits of a traditional fireplace without all the by-products of smoke and flame like the carbon monoxide and formaldehyde.
What sets us apart from the rest?
Large generic retailers lack the specialized knowledge to answer specific questions on assembly warranty and product benefits and features. We know our electric fireplaces inside and out so we can give you the details and knowledgeable answers to any of the questions that you might have.
OUR COMMITMENT TO YOU
- World-class customer service.
- FREE curbside delivery for most products and no sales tax outside Wyoming.
- Most fireplace comes with FREE Curbside Delivery AND Optional White-Glove Delivery for Most Products with very little assembly required.
- We guarantee that our prices are the lowest online.
- We have been in business since 2010 and have thousands of satisfied customers, see what they had to say below!
Our Mission: "To Always Keep You Warm"
At electricfireplacecity.com, our mission is to keep Keep You Warm. Electric fireplaces and ethanol fireplaces have allowed homeowners to have the same ambiance and heating benefits of a traditional fireplace without all the negative side effects of wood flame and smoke. We believe electric fireplaces and ethanol fireplaces are revolutionizing the way people create a comfortable living atmosphere in their home. With the increasing popularity of electric fireplaces and ethanol fireplaces, everybody's specific needs can be met.
We provide the following value-added benefits with every order:
- Trusted Brand Names
- Authorized Online Dealer for Every Brand We Sell
- Friendly and Easy Return Policy
- Free Curbside Delivery and Optional White-Glove Delivery on Most Models
- Lowest Price Guaranteed
- Satisfaction Guaranteed
- Courteous Sales Experts
- Veteran and Military Discounts
WORRIED ABOUT PRICE?
- We are an authorized dealer for our suppliers and we ship directly from their warehouse.
- With the lowest prices guaranteed we cut out the cost of maintaining a brick-and-mortar store and we pass the savings directly on to you.
- We offer fast, free shipping, zero taxes anywhere except for Wyoming, easy returns, personalized customer service, and a PCI compliant 128-bit secure checkout.
We understand buying an electric fireplace is a significant investment so we want to make the buying process as easy as possible for you.
Go ahead and place your order today and if you have any questions give us a call or email us at email@example.com
MEET THE FOUNDER
Trevor started electricfireplacecity.com to help those who want to to have the same ambiance and heating benefits of a traditional fireplace without all the negative side effects of wood flame and smoke
In 2010, Trevor was introduced to electric fireplaces when his mom didn't have an affordable heat source to stay warm in her living room through the winter months in Montana and wanted to add a fireplace to her manufactured home she was renting. She discovered electric fireplaces online but couldn't find a website that offered a great enough selection or a proper buying guide to make sense of all the different options. She asked Trevor for his advice and since he is an entrepreneur and marketing professional, he felt there was a big need for a better website to help people understand the benefits and features of electric and ethanol fireplaces an which one is the best for their needs.
Up until this point, Trevor had no idea electric fireplaces even existed. He did some searching online but couldn't find an online store that was easy to shop or had a wide-selection and educational articles to help him learn about electric fireplaces. He decided to start a brand new website called electricfireplacecity.com , the one you're on right now, to help those who want to shop, browse, and learn all in one place.
Today, we stay true to our roots and are online-only. We plan to stay that way in order to offer our customers the lowest possible factory-direct prices, fastest shipping times, and world-class customer service by phone, email, and live chat. Operating online-only means we can offer all this without sacrificing any of the things that made us excited to start this business in the first place like being able to travel and help people all over the world.
You can call our customer support team from 9am-5pm EST Monday-Friday at (800) 349-6717
You can chat live with our customer support team 24 hours a day, 7 days a week, just look for the button in the lower-right corner that says "Chat with our support."
You can email our customer support team: firstname.lastname@example.org and we will reply within 1-2 hours during regular business hours.
Great Service! 1st unit was damaged in shipping and Julia responded immediately and had a new one sent arriving 2 days later. The fireplace is great also. Perfectly met our needs. The Bluetooth sound feature enables you to play music or a crackling fire sound effect.
Touchstone Sideline Steel 50" Recessed Electric Fireplace 80013
I am so happy with this purchase. This fireplace is perfect and It makes my living room warm and cozy. We are enjoying it a lot. Would order again.
Wow, what a fireplace. high-quality material and the look is outstanding. Absolutely loving this fireplace and would recommend it very highly. went well with my other furniture.
Beautiful piece and I love the colored flames, very elegant looking. Have it in our reception area at the office and I get a lot of compliments.
Works and looks fantastic! Purchased this for a private dining area of my restaurant to take the chill off and complete the overall "homey" feel of my place. Receive numerous compliments daily. I highly recommend this fireplace.
Love it! Love it! Love it! It's an elegant and beautiful electric fireplace. That's exactly what I was looking for the master bedroom.
This is exactly what I was looking for. Makes my living room very cozy and helps take the chill out of the air. Everyone comments on how lifelike it looks.
We love it! Fast shipping and in excellent shape. No problems. A beautiful addition to our living room.
I am absolutely in LOVE with this fireplace. Very sturdy. Relatively easy to install. Came super quick. An amazing addition to our space!
OMG, this is one of the best purchases I have ever made. Not only is it beautiful, the really warms up the room.
This piece far exceeded my expectations! The quality is really good and the fireplace works beautifully. Absolutely gorgeous in my bedroom!
Love this Fireplace it's stately looking and heats extremely well. great quality is what I have come to expect from Deluxe Home Store.
I love it! It looks so good just where I planned! I will definitely be looking for more great items at Deluxe home store.
I love everything about my fireplace. It heats my 440 square foot room and looks sharp. The delivery was fast and I couldn't be happier. Best fireplace ever Thank you Deluxe Home Store!!!
This is the most realistic flames and creates a nice ambiance. This was for a sitting area in our master bedroom and it adds a nice touch to the room. Thank You!
Found this to be exactly as advertised. Flames look reasonably realistic and give off a nice glow. It was easy to install and delivered on time. Good job Deluxe Home Store!
I love my Electric Fireplace. I live in an apartment where we can not have a real fire. This looks so real & also heats my apartment. I had a friend go out and purchase one too she loved it so much.
My purchase arrived faster than I expected, the packaging was perfect. I will not hesitate to buy from Deluxe Home Store and will recommend Deluxe Home store to everyone I know.
This fireplace is just the right size. It is very sleek and appealing! So glad I decided to order this one.
I purchased this electric fireplace for my daughter for her birthday. Customer service was very helpful when I placed my order and it was shipped earlier than was stated !! Can't wait to see how she likes it !! My experience with Deluxe Home Store has been excellent!!!!
The item came faster than expected, was easy to install, was exactly as described. Does a great job heating up the room. Thanks, Deluxe Home Store for another great product!
Love my fireplace, it’s pretty, puts out heat for my bedroom, the flame is realistic. Highly recommended!
This is perfect for my space! Love the flame and the heat is great!! Easy to install as well! This was the finishing touch needed for my dining room!
The Fireplace Keeps My Room Warm. I’m Very Pleased With My Purchase. I Love Laying Down In The Dark Watching The Flames. Absolutely Love It!!!
I got this item for my love as a thank you gift. And he loved the look and likes to be warm. Great service and fast delivery.
I really like this fireplace! It creates such a relaxing ambiance. I have had so many compliments on this fireplace, and would highly recommend it to everyone.
It looks perfect and I have had lots of positive comments. It looks really elegant! Really happy with it.
LOVE IT! It arrived so quick and no issues at all. I’m a single female and I was able to easily install. Looks beautiful in person!
Beautiful piece!! I’ve gotten so many compliments on this fireplace. It warms up my cold family room just right.
Great fireplace and perfect fit! I really love the services that you guys have and the delivery is always on time, Awesome job
Really happy with this fireplace. My husband installed it and had no issues with the included directions. The heater works surprisingly well for our very large great room.
This product is amazing it added warmth to my living room exactly what I wanted. arrived right on time and is great! Packaged very well. Love it!!
Unbelievable! This thing is huge. Looks gorgeous in our family room. Remote is great to control the flame and heater. Highly recommended!