Welcome To Electric Fireplace City
We are electric fireplaces and ethanol fireplaces specialists. We are passionate about the products we sell, whether it be electric fireplaces & ethanol fireplaces. We are also very passionate about our customers. Our goal is to be the most customer-centric brand in the electric fireplace market. Our customers apartment or condo owners, manufactured home owners, town home owners, even architects and general contractors working with home owners or business owners seeking to achieve the same ambiance and heating benefits of a traditional fireplace without all the by-products of smoke and flame like the carbon monoxide and formaldehyde.
What sets us apart from the rest?
Large generic retailers lack the specialized knowledge to answer specific questions on assembly warranty and product benefits and features. We know our electric fireplaces inside and out so we can give you the details and knowledgeable answers to any of the questions that you might have.
OUR COMMITMENT TO YOU
- World-class customer service.
- FREE curbside delivery for most products and no sales tax outside Wyoming.
- Most fireplace comes with FREE Curbside Delivery AND Optional White-Glove Delivery for Most Products with very little assembly required.
- We guarantee that our prices are the lowest online.
- We have been in business since 2010 and have thousands of satisfied customers, see what they had to say below!
Our Mission: "To Always Keep You Warm"
At ElectricFireplaceCity.com, our mission is to Keep You Warm. Electric fireplaces and ethanol fireplaces have allowed homeowners to have the same ambiance and heating benefits of a traditional fireplace without all the negative side effects of wood flame and smoke. We believe electric fireplaces and ethanol fireplaces are revolutionizing the way people create a comfortable living atmosphere in their home. With the increasing popularity of electric fireplaces and ethanol fireplaces, everybody's specific needs can be met.
We provide the following value-added benefits with every order:
- 100% Secure Shopping
- We Value Your Privacy
- Trusted Brand Names
- Authorized Online Dealer
- Best Return Policy
- Free Shipping Every day
- Low Price Guarantee
- Satisfaction Guarantee
- Courteous Sales Experts
- Lucrative Affiliate Program
WORRIED ABOUT PRICE?
- We are an authorized dealer for our suppliers and we ship directly from their warehouse.
- With the lowest prices guaranteed we cut out the cost of maintaining a brick-and-mortar store and we pass the savings directly on to you.
- We offer fast, free shipping, zero taxes anywhere except for Wyoming, easy returns, personalized customer service, and a PCI compliant 128-bit secure checkout.
We understand buying an electric fireplace is a significant investment so we want to make the buying process as easy as possible for you.
Go ahead and place your order today and if you have any questions give us a call or email us at email@example.com
You can call our customer support team from 9am-5pm EST Monday-Friday at (800) 609-4587.
You can chat live with our customer support team 24 hours a day, 7 days a week, just look for the button in the lower-right corner that says "Chat with our support."
You can email our customer support team: firstname.lastname@example.org and we will reply within 1-2 hours during regular business hours.
You can write to us:
Ecom Paradise LLC dba ElectricFireplaceCity.com
5830 E 2nd St, Ste. 7000 #715
Casper, WY 82609
We hope you enjoy our fireplaces as much as we enjoy offering them to you. If you have any questions or comments, please don’t hesitate to contact us.
This gizmo has led to a whole new evening routine of "fire pit moments" in our backyard when the sun goes down in So Cal (ie it's not arctic conditions we're up against but does get a bit chilly :-)
Very efficient and throws out a very nice heat on medium setting. Well made etc, worked as advertised straight out of the box, I would certainly recommend.
It works like a charm! We bring this on the Rv with us with a spare propane tank. It's awesome, especially if you're traveling from state to state where you aren't supposed to transfer firewood over the state lines. It keeps us warm when we need it and saves us a ton of money on firewood! I do not like the smell of campfires so this is the perfect solution for me! The only negative is that my husband won't let us make smores over it, but I'm working on that!
This 24-inch fire & water bowl is good. The igniting and adjustment procedure is the best. The stainless steel burner is a good thing - no rusting. Good high flame. A perfect addition to our garden!
This works great. I made a slight modification by adding fireplace glass rocks and put a 14-inch pizza pan that had holes in it with 2-inch screws that elevated the rocks above the flames. It's perfect now. I also bought a 2.5 gal propane tank to reduce the amount of stuff I have to pack to use. Great to take on trips with the RV!
I'm a realtor, and I’ve ordered this twice, for two different clients. They both love it! Great design, sturdy, easy to use. I will definitely order again!
The packaging was very protective and the fireplace arrived un-damaged. It was very easy to install and looks beautiful in our basement (which we are in the process of finishing). Controls are easy to use and very happy with how lifelike the flames look.
Exactly what we wanted for our bedroom! Just a nice looking heater that matched our decor. It isn't very large but looks nice beneath our windows. It puts out enough heat to warm our master bedroom. The fireplace feature is very pretty in the evening. Great buy!
I did not expect to like this fireplace very much, but I LOVE it! It looks perfect in the space and we are building a mantle around it so it looks completely built-in. The flame is incredible looking and it is so clean and sleek. I am so pleased with my purchase!
We bought this unit to put in our fireplace. It had a gas log set up years ago but, that hasn't been functional since before we moved in. We were looking for something small that would be quiet, look good, and help keep a drafty room warm. This electric fireplace does all of that and is one of the least expensive models we found. We couldn't be happier!
The built-in surround and mantle unit are almost finished. The fireplace looks awesome, sleek, clean, and modern. Everything worked when we checked it out on arrival. We're having a really warm spell and haven't needed any additional heat. I have every expectation that we will be totally pleased when the surround is finished and we are using the fireplace on a regular basis. I will let you know then.
Love this freestanding electric fireplace. I was recently in Vermont for a trip and I loved the old cabins and stoves. This electric fireplace is a great way to feel warm and cozy.
We love the fireplace, and it really puts out the heat. We use natural gas for ours. It's easy enough to install, but be sure to follow all the instructions for proper installation and ventilation. We set it up to make sure it works properly and everything works great!! We did have to call ElectricFirePlaceCity.com for advice about installing the blower suggested for this unit and customer service was great!!!
The product looks great. I was very impressed with the speed of the shipment, thanks to ElectricFirePlaceCity.com. I have no complaints at all and would recommend this product to anyone!
Love It!!! My visitors have nothing but compliments. Even though the fireplace is a bit heavy, the set up was easy. And we are totally enjoying this beautiful fireplace!!!
When I purchased this fireplace I thought I was settling for a lesser product because of the price point. I was wrong! I could not be happier with my purchase. This is a well built, great looking fireplace and my family and I love the addition to the living room
Very elegant and efficient electric fireplace for the price. Easy to set up and install was simple. Built it into a slate stone wall. I highly recommend it!
I needed a heater for our patio and this heater is perfect. It is small and doesn't take up a lot of space but it emits a good amount of heat. I like that it has a turning feature so it turns back and forth.
This is a nice tiny space heater ideal for the office environment. It is very small and very portable and easy to store. Hot air comes out within seconds of powering on. It swivels with a good degree of motion. It would be nice if it could be controlled by a smartphone app.
Love this heater. I got it for work and it arrived in one of the colder days in New England. I sit by a large window which is great to enjoy the view bit gets cold. It’s good that I can adjust the temperature and the swivel.
Easy to use right out of the box. Simple operation. Pretty compact in size considering the output. It is pretty quiet when it's on.
My girlfriend's parents recently remodeled their house and she was looking for something easy for them to use instead of a wood-burning fireplace. We couldn't be happier with our choice. It looks great in the newly remodeled living room and is extremely easy to use!!
We are excited to add this to our master bedroom! It’s realistic & economical plus heats our room! Easy to install, looks great & price was great too!
Delivered on time and in perfect shape, thanks to ElectricFirePlaceCity.com. Works wonderfully. I love it
Awesome. It looks like a real fireplace. Most people don't know it not real fireplace built-in. Great product from ElectricFirePlaceCity.com
The fireplace was easy to get out of the packaging. It was easy to set up and has fun adjustable teachers for the flame color. It puts out quite a bit of heat for an electric fireplace. What's The fireplace was easy to get out of the packaging. It was easy to set up and has fun adjustable features for the flame color. It puts out quite a bit of heat for an electric fireplace.
This fireplace is stunning. It arrived on time. All parts were included as promised. I am very happy with this purchase. So far so good. A WELCOME ADDITION TO MY HOME!
I love my new fireplace. I was Leary about doing an electric one. I’m still nervous about long term use. But it makes my living room. Very easy for my carpenter to install. I only wish this had more options for colors and settings.
Very happy with this fireplace. Looks beautiful. We built out the wall and recessed the fireplace. Glad we took the extra steps because it looks so much better. I prefer to have the flame on without the heater because I don't like the sound of the heater although it is quiet.
I was in the market for an electric fireplace when I came across this one, I have to say its more than I ever thought it would be. The realistic-looking flames can fool anyone and with the heat on you would think its a gas fireplace. It weighs next to nothing and it easy to install I would highly recommend this product to anyone that wants a true quality product.
Used this in our RV as a replacement for the old tv, fit perfectly and now we have a beautiful fireplace. Great for ambiance and chilly mornings. The tv was replaced years ago with a flat panel and was happy to find something that would work so nicely!
We love the sleek look and the flames look real. We are very pleased with this purchase and would recommend this fireplace to anyone. We also love the no heating feature so we can enjoy the fireplace all year long.
Completely happy with this product. It is exactly what I expected and we are enjoying it every evening, now that the weather is changing. Thank you so much ElectricFirePlaceCity.com for the perfect recommendation!